Effective Date: 25-Apr-2025
At Amazing Journey, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, www.amazingjourney.in (the "Site"), and use our services.By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.
1. Information We Collect
We may collect personal information from you in the following ways:
a. Personal Information You Provide
When you book a trip, make an inquiry, or interact with our services, we collect personal information such as:
- Name
- Email Address
- Phone Number
- Postal Address
- Payment Information (credit card details, billing address)
- Travel Preferences
- Date of Birth (for age-related travel packages)
- Passport Details (if applicable)
b. Information Collected Automatically
We may also automatically collect certain information when you visit our Site:
- IP Address
- Browser Type
- Device Type
- Geolocation (if applicable)
- Pages Viewed and Interactions with the Site
- Cookies and Tracking Technologies (for analytics and personalization)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: To process bookings, communicate with you regarding your travel plans, and enhance your experience.
- To Respond to Inquiries: To provide customer support and respond to questions, feedback, or concerns.
- To Process Payments: To process payments and complete transactions.
- For Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or special offers related to travel packages, discounts, and events.
- To Personalize Your Experience: To offer customized travel packages and content based on your preferences and browsing history.
- For Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your personal data in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business and provide services such as payment processing, hosting, email communication, and analytics.
- Business Transfers: If Amazing Journey undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
- Legal Compliance: We may disclose your information when required by law or when we believe it’s necessary to comply with legal obligations, protect our rights, or defend against legal claims.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that are stored on your device and allow us to remember your preferences and provide personalized content.
Types of Cookies We Use:
- Necessary Cookies: These are essential for the operation of the website.
- Performance Cookies: These help us understand how visitors interact with the Site.
- Functionality Cookies: These remember your preferences and provide a more personalized experience.
- Advertising Cookies: These track your activity across websites to show you relevant ads.
You can manage cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of the Site.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.However, please note that no method of transmitting or storing data over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or contacting us directly.
- Data Portability: You may request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us at contactus@amazingjourney.in.
7. International Transfers
If you are located outside of the country where our main operations are based, please be aware that your information may be transferred to, processed, and stored in countries that may have different data protection laws than your home country.By using our services, you consent to such transfers.